This Privacy Policy explains how GORJ (“we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you visit or make a purchase from shopgorj.com (the “Site”).
By using our Site, you acknowledge that your personal information may be processed as described in this Privacy Policy.
Personal Information We Collect
When you visit our Site, we automatically collect certain information about your device. This may include your web browser, IP address, time zone, cookies, and information about the pages or products you view.
As you browse the Site, we may also collect information about how you interact with the Site, including the website or search terms that referred you to us.
We refer to this automatically collected information as “Device Information.”
Technologies We Use
We collect Device Information using technologies such as:
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Cookies: Small data files stored on your device that help us remember information about your visit and understand how you use our Site.
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Log files: Files that record actions occurring on the Site, including your IP address, browser type, Internet Service Provider, referring and exit pages, and date and time stamps.
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Web beacons, tags, and pixels: Electronic technologies that help us understand how visitors browse and interact with our Site and marketing communications.
You can learn more about cookies and how to manage or disable them at All About Cookies.
Order Information
When you make or attempt to make a purchase through our Site, we collect information necessary to process your order. This may include:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Order details and purchase history
We refer to this information as “Order Information.”
When we use the term “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information primarily to process and fulfill orders placed through our Site. This includes:
- Processing payments
- Arranging shipping and delivery
- Providing invoices and order confirmations
- Communicating with you about your order
- Providing customer service and support
- Managing returns, refunds, and replacements
- Screening orders for potential fraud or security risks
- Providing marketing communications and information about our products or services, where permitted and in accordance with your preferences
We use Device Information to help detect and prevent fraud and security risks, as well as to improve and optimize our Site.
This may include analyzing how customers browse and interact with the Site and evaluating the effectiveness of our marketing and advertising campaigns.
Sharing Your Personal Information
We may share your Personal Information with trusted third-party service providers that help us operate our business and provide our services.
For example, we use Shopify to operate our online store. You can read more about how Shopify handles personal information in its Privacy Policy.
We may also use Google Analytics to understand how visitors use our Site and to help us improve our services. More information about Google's privacy practices is available in its Privacy Policy.
You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
We may also disclose Personal Information when required or permitted by applicable law, including to:
- Comply with legal or regulatory requirements
- Respond to a subpoena, court order, search warrant, or other lawful request
- Prevent fraud or other illegal activity
- Protect our rights, property, customers, or business
- Marketing and Targeted Advertising
We may use certain Personal Information to provide you with marketing communications and advertisements that may be relevant to your interests.
Depending on your settings and applicable laws, this may include personalized or targeted advertising through third-party platforms.
You can manage certain advertising preferences through the platforms you use, including:
You may also find information about interest-based advertising through the Network Advertising Initiative.
Do Not Track
Please note that our Site does not currently change its data collection and use practices in response to a “Do Not Track” signal from your browser.
Your Rights
If you are located in the European Economic Area or another jurisdiction that provides applicable data protection rights, you may have the right to:
- Request access to the Personal Information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your Personal Information, where applicable
- Request restriction of certain processing activities
- Object to certain uses of your Personal Information
- Request a copy of your Personal Information where applicable
To exercise any applicable rights, please contact us using the information provided in the Contact Us section below.
We may need to verify your identity before processing certain requests.
Legal Basis for Processing
Where applicable, we process your Personal Information based on one or more of the following legal grounds:
- To fulfill a contract with you, such as processing and delivering your order
- To comply with our legal obligations
- To pursue our legitimate business interests, such as preventing fraud and improving our services
- With your consent, where consent is required
Please note that your Personal Information may be transferred to and processed in countries outside the European Economic Area, including countries such as the United States and Canada. Where required by applicable law, we take appropriate measures to protect your information when it is transferred internationally.
Data Retention
We retain your Order Information for as long as reasonably necessary for business, legal, accounting, tax, dispute-resolution, and regulatory purposes.
Where permitted by applicable law, you may request that we delete your Personal Information. Certain information may need to be retained where we are legally required or have a legitimate reason to do so.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal and regulatory requirements.
Any updates will be posted on this page, and the revised policy will indicate the date of the latest update where appropriate.
Age Restrictions
Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18.
SMS Marketing
By opting in to GORJ's SMS marketing at checkout, through our subscription tools, or through another available opt-in method, you consent to receive recurring text messages from us.
These messages may include:
- Order-related notifications
- Abandoned checkout reminders
- Promotional and marketing offers
- Transactional messages
- Requests for product or service reviews
Message frequency may vary. Consent to receive marketing messages is not a condition of purchase.
Your consent to receive SMS marketing does not affect your ability to make a purchase from us.
How to Unsubscribe
You can stop receiving SMS marketing messages at any time by replying STOP to a message from us or by using the unsubscribe option provided in our messages.
After opting out, you may receive a confirmation message. You may need to opt in again if you later wish to receive SMS marketing messages.
Message and data rates may apply depending on your mobile service provider. GORJ does not charge a separate fee for receiving SMS messages, but your mobile carrier may charge you according to your mobile plan.
SMS Help
For assistance with our SMS service, reply HELP to the number from which you received the message, where supported.
You can also contact us at info@shopgorj.com for assistance.
Changes to SMS Numbers
We may change the telephone number or short code used to provide our SMS service. Where required, we will provide appropriate notice of such changes.
Messages sent to an old or discontinued number may not be received, including STOP or HELP requests. We cannot be responsible for requests sent to numbers that are no longer in use.
SMS Delivery
To the extent permitted by applicable law, we are not responsible for messages that are delayed, failed, or misdirected, or for errors in the information contained in a message.
SMS Privacy
We value your privacy and limit the use of information collected through our SMS marketing program.
Your SMS opt-in and consent information will not be sold or shared with third parties for their own marketing purposes. Such information may be shared with messaging service providers and other service providers when necessary to operate and administer our SMS program.
Our Site may use cookies and similar technologies to identify abandoned shopping carts and determine when an SMS reminder may be sent, where permitted by applicable law and your consent.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or our SMS program, or if you would like to submit a privacy-related request or complaint, please contact us:
Email: info@shopgorj.com
GORJ
Sole proprietorship
Corporate ID number: [NUMBER]
One important note: because this is a privacy/legal policy, I would have the business owner verify the final version against the actual tools being used (Shopify, Google Analytics, Meta, SMS provider, payment providers, etc.) and applicable Swedish/EU GDPR requirements before publishing.